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                About / News / 2019 / June / Kirby Medical Center Awarded Top 20 Critical Access Hospital List for Best Practice in Patient Satisfaction

                Kirby Medical Center Awarded Top 20 Critical Access Hospital List for Best Practice in Patient Satisfaction

                June 3, 2019

                Kirby Medical Center named one of the Top 20 Critical Access Hospitals for Best Practice in Patient Satisfaction.

                Kirby Medical Center in Monticello, IL was recently named one of the Top 20 Critical Access Hospitals (CAHs) for Best Practice in Patient Satisfaction– overall quality: a rating of hospital performance based on the percentile rank across rural-relevant process of care measures, patient perspective: a rating of hopsital performance based on the percentile rank across all 10 HCAHPS domains in the country.

                The Top 20 Critical Access Hospitals, including Kirby Medical Center, scored best among critical access hospitals as determined by The Chartis Center for Rural Health for Best Practice. The rankings were recently announced by the National Rural Health Association (NRHA). An awards ceremony will be held during NRHA’s Critical Access Hospital Conference in September in Kansas City, Mo.

                The Top 20 Critical Access Hospital “winners” are those hospitals who have achieved success in the overall performance based on a composite rating from eight indices of strength: inpatient market share, outpatient market share, quality, outcomes, patient perspectives, cost, charge and financial stability. This group was selected from The Chartis Center for Rural Health’s 2019 Top 100 CAH list, which was released earlier this year.

                Those hospitals that have been recognized as Top 20 Critical Access Hospital “best practice recipients” have achieved success one of two key areas of performance:

                Quality index: A rating of hospital performance based on the percentile rank across the five categories of Hospital Compare Process of Care measures.

                Patient perspective index: A rating of hospital performance based on the percentile rank on two Hospital Compare HCAHPS measures (“Overall Rating” and “Highly Recommend)”.

                About the National Rural Health Association
                NRHA is a nonprofit organization working to improve the health and wellbeing of rural Americans and providing leadership on rural health issues through advocacy, communications, education and research. NRHA membership is made up of 21,000 diverse individuals and organizations, all of whom share the common bond of an interest in rural health. For more information, visit RuralHealthWeb.org.

                About The Chartis Group
                The Chartis Group® (Chartis) provides comprehensive advisory services and analytics to the health care industry. With an unparalleled depth of expertise in strategic planning, performance excellence, informatics and technology, and health analytics, Chartis helps leading academic medical centers, integrated delivery networks, children's hospitals and health care service organizations achieve transformative results. Learn more at Chartisrural.com.

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