2021 Press Ganey Guardian of Excellence Award Recipient
Kirby earns national distinction as a Top Performer in Ambulatory Surgery.
Kirby Medical Center is honored to announce it has been named a 2021 Guardian
of Excellence Award® winner for Ambulatory Surgery by Press Ganey,
the national leader in healthcare consumer and workforce engagement. Press
Ganey recognizes Kirby as a top-performing healthcare organization achieving the 95th percentile or above for performance.
The Press Ganey Guardian of Excellence Award is a preeminent, competitive
achievement for leading healthcare organizations. Presented annually,
the award recognizes hospitals and health systems that consistently sustained
performance in the top 5% of all Press Ganey clients.
“Press Ganey is honored to recognize Kirby Medical Center as one
of the nation’s leaders in patient experience,” said Patrick
T. Ryan, chairman and chief executive officer, Press Ganey. “This
award reflects an unwavering commitment to earn the trust and loyalty
of patients and prioritize the wellbeing of the workforce throughout unimaginable
challenges. We are humbled by Kirby’s incredible efforts, and their
ability to adapt to imperatives of COVID-19 on top of the increasing demand
for consumerism in healthcare.”
”Winning this award, especially this year, is incredibly humbling,”
says Steve Tenhouse, Kirby Medical Center CEO, “Everyone at Kirby
Medical Center has been under incredible pressure throughout the pandemic
and they have met the call every time. To have our patients see and appreciate
the hard work from our Surgery Department is a validation of what I see
them do every day.”
Press Ganey’s Guardian of Excellence Award demonstrates that the
residents of Piatt County and beyond can receive top-rated care close
to home. This award, and the history of continued excellence, also shows
Kirby is endlessly committed to fostering a culture that employees value
and one that is motivated to take care of the communities it serves.