Kirby Medical Center Wins a Studer Group Excellence in Patient Care Award
for Emergency Department Performance
Monticello, IL —Healthcare organizations today are tasked with constantly
providing higher quality care at a lower cost. Every aspect of the patient
experience must be approached with a passion for excellence and an eye
toward efficiency and effectiveness. It’s not easy. That’s
why receiving an Excellence in Patient Care Award—presented by Studer
Group, a Huron solution—is considered an honor in the industry.
Kirby Medical Center will be awarded that honor in August. Specifically,
the Kirby Emergency Department in Monticello, Illinois is being recognized
for demonstrating outstanding performance in emergency department patient
care in 2016. To be considered for an award in this category, an organization
must rank in the 75th percentile or higher for overall emergency department
satisfaction as measured by patient satisfaction surveys.
Excellence in Patient Care Awards are presented annually to a select group
of organizations from Studer Group’s partner base of hospitals,
health systems, and physician organizations. To be eligible for an award,
an organization must demonstrate outstanding performance and achievement
in patient care, employee engagement, or physician engagement.
The awards will be presented at the 15th annual
What’s Right in Health Care® best practices conference, which will take place Aug. 1-3, 2017, in Chicago,
Illinois. The conference attracts administrative and clinical healthcare
professionals from the U.S., Canada, Australia, and beyond.
What’s Right in Health Care aims to improve healthcare for patients, physicians, and staff through
peer-to-peer sharing of leading practices. Presenters will share the strategies
and tactics contributing to their top results in areas such as patient
safety, emergency department wait times, and employee satisfaction.
“Emergency departments are, quite literally, a lifeline for communities,”
notes Debbie Ritchie, president of Studer Group. “We’re proud
to work with so many wonderful EDs that are there for patients in their
most difficult times to provide comfort, reassurance, and quite often
lifesaving care. The recipients of this award have much to feel good about—they
are doing deeply meaningful work and doing it well.”