Kirby Medical Center Receives 2019 Press Ganey Guardian of Excellence Award® for Achieving and Sustaining Excellence in Employee Engagement for 4th Straight Year
November 18, 2019 (Monticello, IL)-Kirby Medical Center has been named a 2019 Guardian of Excellence Award® winner by
Press Ganey for the 4th straight year. The Guardian of Excellence Award recognizes top-performing
health care organizations that have achieved the 95th percentile or above of performance in
Employee Engagement.
The Press Ganey Guardian of Excellence Award is a nationally-recognized
symbol of achievement in health care. Presented annually, the award honors
clients who consistently sustained performance in the top 5% of all Press
Ganey clients, nationwide, for each reporting period during the course
of one year.
Kirby Medical CEO, Steve Tenhouse, chalks the recognition and award up
to the consistent processes the hospital has implemented over the last
5 years, “We approach our employee engagement survey and solution
to problems the same way we approach our relationship with our employees
and community – we involve them in the process, identify opportunities
for improvements and successes, then implement any changes as quickly
as possible. Not all departments of the hospital are the same –
each department has its own survey results and partners with those departmental
employees to evaluate the survey and make changes. Our collective efforts
and focus on safe, expertly delivered care create strong bonds and great
care begins with engaged caregivers. We are privileged to do purposeful,
worthwhile work and this award is simply a reflection of who we are each
day at Kirby Medical Center.”
"Congratulations to
Kirby Medical Center for receiving the Guardian of Excellence Award,” said Patrick T.
Ryan, Executive Chairman of Press Ganey. “This honor reflects their
unwavering commitment to improving the safety, quality, and experience
of care. Their hard work and dedication are inspiring, and we are proud
to partner with them on our shared mission to reduce patient suffering.”
About Kirby Medical Center
Kirby Medical Center is an independent, not-for-profit 501(c)3 acute-care
hospital located in Monticello, Illinois. Since 1941, Kirby has been serving
the healthcare needs of families in Piatt County and is committed and
proud to provide quality and compassionate healthcare services to all
people in need, regardless of their ability to pay. For more information, visit
www.kirbyhealth.org.
About Press Ganey
Press Ganey pioneered the health care performance improvement movement more than 30
years ago. Today, Press Ganey offers an integrated suite of solutions
that enables enterprise transformation across the patient journey. Delivered
through a cutting-edge digital platform built on a foundation of data
security, Press Ganey solutions address safety, clinical excellence, patient
experience, and workforce engagement. The company works with more than
41,000 health care facilities in its mission to reduce patient suffering
and enhance caregiver resilience to improve the overall safety, quality,
and experience of care.