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Kirby Earns National Distinction as a Top Performer in Ambulatory Surgery

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  • Written By: Kirby Medical Center

2021 Press Ganey Guardian of Excellence Award

021 Press Ganey Guardian of Excellence Award Recipient

Kirby earns national distinction as a Top Performer in Ambulatory Surgery.

Kirby Medical Center is honored to announce it has been named a 2021 Guardian of Excellence Award® winner for Ambulatory Surgery by Press Ganey, the national leader in healthcare consumer and workforce engagement. Press Ganey recognizes Kirby as a top-performing healthcare organization achieving the 95th percentile or above for performance.

The Press Ganey Guardian of Excellence Award is a preeminent, competitive achievement for leading healthcare organizations. Presented annually, the award recognizes hospitals and health systems that consistently sustained performance in the top 5% of all Press Ganey clients.

“Press Ganey is honored to recognize Kirby Medical Center as one of the nation’s leaders in patient experience,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “This award reflects an unwavering commitment to earn the trust and loyalty of patients and prioritize the wellbeing of the workforce throughout unimaginable challenges. We are humbled by Kirby’s incredible efforts, and their ability to adapt to imperatives of COVID-19 on top of the increasing demand for consumerism in healthcare.”

”Winning this award, especially this year, is incredibly humbling,” says Steve Tenhouse, Kirby Medical Center CEO, “Everyone at Kirby Medical Center has been under incredible pressure throughout the pandemic and they have met the call every time. To have our patients see and appreciate the hard work from our Surgery Department is a validation of what I see them do every day.”

Press Ganey’s Guardian of Excellence Award demonstrates that the residents of Piatt County and beyond can receive top-rated care close to home. This award, and the history of continued excellence, also shows Kirby is endlessly committed to fostering a culture that employees value and one that is motivated to take care of the communities it serves.